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Salesforce revela que el 78% de las áreas de atención al cliente en Colombia espera invertir más en IA para mejorar la experiencia de los usuarios PR Newswire SÃO PAULO, 23 de abril de 2024 La sexta edición de State of Service indica que cada vez son más las empresas que usan la IA para mejorar su servicio al cliente y reducir costos de operaciones. SÃO PAULO , 23 de abril de 2024 /PRNewswire/ -- ¿Alguna vez ha tenido un problema con una empresa y le ha tocado decir lo mismo dos o hasta...

Salesforce indica que la IA ahorra tiempo al 98% de los profesionales de atención al cliente en México PR Newswire CIUDAD DE MÉXICO, 23 de abril de 2024 La sexta edición de State of Service revela que cada vez son más las empresas que usan la IA para mejorar su servicio al cliente y reducir costos de operaciones. CIUDAD DE MÉXICO , 23 de abril de 2024 /PRNewswire/ -- Salesforce, la líder mundial en CRM con IA, lanzó el nuevo informe State of Service , que comparte información de más de...

Unaric acquires Asperato, a UK Salesforce Software Vendor and Payment Solutions Provider PR Newswire LONDON, April 9, 2024 LONDON , April 9, 2024 /PRNewswire/ -- Unaric, a company building the largest suite of apps on the Salesforce platform, has acquired Payonomy Limited.T/A Asperato for an undisclosed amount. The London -based ISV has been operating in the Salesforce ecosystem since 2010 and has a range of high-profile customers and partners including Harley-Davidson, Deliveroo, BSI Group,...

La nueva integración Salesforce-WhatsApp une las conversaciones de marketing y atención al cliente PR Newswire SÃO PAULO, 9 de abril de 2024 SÃO PAULO , 9 de abril de 2024 /PRNewswire/ -- Hoy Salesforce (NYSE: CRM), el CRM de IA número 1, anunció la disponibilidad general de Conversaciones Unificadas para WhatsApp, que transforma las promociones de marketing unidireccionales o solicitudes de servicio en conversaciones dinámicas bidireccionales desde un único número de WhatsApp . Ahora,...

Datamatics Dives Deep in Salesforce Capabilities, Acquires Dextara Digital PR Newswire MUMBAI, India, April 3, 2024 MUMBAI, India , April 3, 2024 /PRNewswire/ -- Datamatics (BSE: 532528) (NSE: DATAMATICS), a leading global Digital Technologies, Operations, and Experiences Company, announced the acquisition of Dextara Digital, a premier provider of Salesforce services. Salesforce is one of the largest applications enterprise companies in the world, with over 150,000 customers and 95% of the...

Datamatics Dives Deep in Salesforce Capabilities, Acquires Dextara Digital PR Newswire MUMBAI, India, April 3, 2024 MUMBAI, India , April 3, 2024 /PRNewswire/ -- Datamatics (BSE: 532528) (NSE: DATAMATICS), a leading global Digital Technologies, Operations, and Experiences Company, announced the acquisition of Dextara Digital, a premier provider of Salesforce services. Salesforce is one of the largest applications enterprise companies in the world, with over 150,000 customers and 95% of the...

Sonar's latest solution expands how Salesforce customers manage integration access and data security. Now offering always-on integration monitoring and application detection, Systems, Ops & InfoSec leaders can benefit from real-time alerts and notifications as well as easy-to-filter and export access logs to simplify compliance. ATLANTA, GA / ACCESSWIRE / March 20, 2024 / Sonar, a leader in the Salesforce management space, announced today their new Salesforce data security and integration...

Ce mercredi 13 mars, Émilie Sidiqian, CEO de Salesforce France, a parlé de l'utilisation de l'IA pour mieux gérer la relation client ......

SUNRISE, FL / ACCESSWIRE / March 12, 2024 / Accelirate, a leading provider of AI-enabled automation services, announced today the acquisition of Revelation AI, a Platinum Salesforce Partner specializing in AI & Predictive Analytics . The acquisition will empower Accelirate to provide additional value-added services to its clients within the Salesforce ecosystem, while also expanding its data and analytics practice. Accelirate Acquires Revelation Al Accelirate Grows Stronger with Revelation AI,...

Durch einen schwachen Tag an den US-Börsen, grade im Tech-Sektor, musste die Aktie von Salesforce einen kleinen Rücksetzer ......

Der Handel an der Wall Street war gestern eher von Zurückhaltung geprägt. Der Dow Jones gab am Ende des Tages leicht um 0 ......

Salesforce's Einstein Copilot is Here: The Conversational AI Assistant for CRM that Delivers Trusted AI Responses Grounded with Your Company Data PR Newswire SAN FRANCISCO, Feb. 27, 2024 Einstein Copilot delivers trusted responses because it's grounded in your company's unique data and metadata, enabling it to deeply understand your business and customer relationships Einstein Copilot is natively embedded across Salesforce applications to deliver a consistent user experience that can answer...

Sendbird Launches AI Chatbot-powered "Salesforce Connector" PR Newswire SEOUL, South Korea, Feb. 7, 2024 SEOUL, South Korea , Feb. 7, 2024 /PRNewswire/ -- Sendbird, a leading global provider of web and mobile communication APIs, announced the official launch of its AI chatbot-powered "Salesforce Connector." Sendbird's 'Salesforce Connector' is a customer service chat solution seamlessly integrated with Salesforce Service Cloud , the world's leading CRM platform. With Sendbird's 'Salesforce...

Eyeson customers can now benefit from seamless video communication in Salesforce VIENNA, AUSTRIA / ACCESSWIRE / February 1, 2024 / Eyeson today announced it has launched Eyeson for Salesforce on Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts, empowering customers to initiate and join video meetings directly within Salesforce without switching tabs or applications. Eyeson Logo Logo of Eyeson showing the o as an eye Eyeson for Salesforce allows sales, service...

OpenFin Announces OpenFin for Salesforce on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace PR Newswire NEW YORK, Jan. 23, 2024 OpenFin's customers can now benefit from a seamless integration creating great customer and employee experiences. NEW YORK , Jan. 23, 2024 /PRNewswire/ -- OpenFin, today announced it has launched OpenFin for Salesforce on Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts, empowering customers using Salesforce...

Salesforce Industry Leader Bill Donlan Joins Astound Commerce as Global CEO PR Newswire NEW YORK, Jan. 9, 2024 NEW YORK , Jan. 9, 2024 /PRNewswire/ -- Global Salesforce C360 platform specialist Astound Commerce announced today that it has named industry leader Bill Donlan as its new Global CEO. For 23 years, Astound has created end-to-end digital experiences across technology, data, design, and marketing to drive revenue growth for global B2B and B2C brands. Bill's initiatives will include...

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SEATTLE, WA / ACCESSWIRE / December 14, 2023 / Modelit, a top-rated provider of Salesforce services, is excited to introduce its latest offering: Salesforce Data Cloud services . Modelit logo Focused on turning scattered customer data into a strategic business asset, Modelit's certified experts will now be available to guide businesses of all sizes and purposes in transforming their complex data ecosystems. About Modelit's New Services: Modelit, a dedicated Salesforce SI Partner, specializes in...

KARISMA HOTELS & RESORTS, SALESFORCE Y TELMEX SE ALÍAN PARA IMPULSAR LA INNOVACIÓN TECNOLÓGICA EN LA HOTELERÍA PR Newswire CIUDAD DE MÉXICO, 6 de diciembre de 2023 Una ceremonia de firma de contrato, marca el inicio de la inversión en el avance tecnológico de vanguardia. CIUDAD DE MÉXICO , 6 de diciembre de 2023 /PRNewswire/ -- Karisma Hotels & Resorts , la compañía líder en el desarrollo, operación y administración de la hospitalidad, anuncia orgullosamente un acuerdo innovador con...