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TTEC and Bright Software unveil AI-enhanced learning solution to elevate contact center associate performance PR Newswire DENVER and BETHESDA, Md., April 23, 2024 New strategic alliance combines TTEC's award-winning RealSkill curriculum development and learning methodology with Bright's best in class AI-enhanced, immersive learning technology DENVER and BETHESDA, Md. , April 23, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) and AI technology...

TTEC Schedules First Quarter 2024 Earnings Release and Webcast of Investor Conference Call PR Newswire DENVER, April 18, 2024 DENVER , April 18, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Wednesday, May 8, 2024, when a press release will be issued. The Company will host a live webcast and conference...

TTEC takes home Gold Stevie® Award for thought leadership driven by innovations in AI-enhanced customer experience PR Newswire DENVER, April 15, 2024 TTEC recognized for innovative use of generative AI to improve CX DENVER , April 15, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, received the Gold award for Best Use of Thought Leadership...

TTEC Digital recognized as Genesys 2023 Ascend North America Partner of the Year PR Newswire DENVER, April 9, 2024 DENVER , April 9, 2024 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced that it was awarded the 2023 Ascend North America Partner of the Year Award from Genesys ® , a global cloud leader in experience orchestration. "TTEC...

TTEC named to Computrabajo's Best Workplaces in Mexico list for 6th straight year PR Newswire DENVER, April 2, 2024 DENVER , April 2, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, today announced it has been recognized by Computrabajo and placed on its Best Workplaces 2024 list. This marks the sixth consecutive year TTEC has been named to...

SHAREHOLDER ALERT: Pomerantz Law Firm Investigates Claims on Behalf of Investors of TTEC Holdings, Inc.- TTEC PR Newswire NEW YORK, March 19, 2024 NEW YORK , March 19, 2024 /PRNewswire/ -- Pomerantz LLP is investigating claims on behalf of investors of TTEC Holdings, Inc. ("TTEC" or the "Company") (NASDAQ: TTEC). Such investors are advised to contact Danielle Peyton at [email protected] or 646-581-9980, ext. 7980. The investigation concerns whether TTEC and certain of its officers and/or...

TTEC recognized with Great Place to Work® certifications in 14 countries PR Newswire DENVER, March 12, 2024 DENVER , March 12, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced it has been certified as a Great Place to Work ® in 14 countries. TTEC earned the certification in: Australia , Brazil , Bulgaria , Canada , Colombia ,...

TTEC Digital Awarded PenFed Credit Union Contract for Genesys Cloud Migration PR Newswire DENVER, March 11, 2024 DENVER , March 11, 2024 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced that it was awarded a contract with PenFed Credit Union , the nation's second-largest federal credit union, to modernize its member services contact...

TTEC Publishes 2023 Impact and Sustainability Report PR Newswire DENVER, March 6, 2024 Report expands from a traditional ESG focus into a broader impact and sustainability mandate. DENVER , March 6, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, released the company's 2023 Impact and Sustainability Report on March 1, 2024 . The Report, a part...

SHAREHOLDER ALERT: Pomerantz Law Firm Investigates Claims on Behalf of Investors of TTEC Holdings, Inc.- TTEC PR Newswire NEW YORK, March 4, 2024 NEW YORK , March 4, 2024 /PRNewswire/ -- Pomerantz LLP is investigating claims on behalf of investors of TTEC Holdings, Inc. ("TTEC" or the "Company") (NASDAQ: TTEC). Such investors are advised to contact Danielle Peyton at [email protected] or 646-581-9980, ext. 7980. The investigation concerns whether TTEC and certain of its officers and/or...

TTEC Announces Fourth Quarter and Full Year 2023 Financial Results PR Newswire DENVER, Feb. 29, 2024 Full Year 2023 Revenue was $2.463 Billion , up 0.8 Percent Operating Income was $118.0 Million or 4.8 Percent of Revenue ( $200.4 Million or 8.1 Percent of Revenue Non-GAAP) Net Income was $18.3 Million or 0.7 Percent of Revenue ( $103.2 Million or 4.2 Percent of Revenue Non-GAAP) Adjusted EBITDA was $271.5 Million or 11.0 Percent of Revenue Fully Diluted EPS was $0.39 , $2.18 Non-GAAP Fourth...

TTEC Announces New Chief Financial Officer, Kenny Wagers PR Newswire DENVER, Feb. 15, 2024 Tenured global finance and operational leader to join senior executive leadership team DENVER , Feb. 15, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC) , a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced Kenneth "Kenny" R. Wagers III has been named TTEC's Chief Financial Officer, effective...

TTEC Schedules Fourth Quarter and Full Year 2023 Earnings Release and Webcast of Investor Conference Call PR Newswire DENVER, Feb. 13, 2024 DENVER , Feb. 13, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC) , a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, February 29, 2024, when a press release will be issued. The Company will host a live...

TTEC Digital wins Cisco Partner Summit 2023 Collaboration Partner of the Year for U.S. West Region PR Newswire DENVER, Jan. 23, 2024 DENVER , Jan. 23, 2024 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced that TTEC Digital has been recognized as the Cisco Partner Summit 2023 Collaboration Partner of the Year for the U.S. West Region,...

TTEC AI Readiness Assessment Identifies Four Critical Competencies Required to Unlock the Full Potential of an AI-enabled Contact Center PR Newswire DENVER, Dec. 19, 2023 Results from respondents note critical success factors including cloud migration, knowledge management, voice to digital mix, and conversational intelligence DENVER , Dec. 19, 2023 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX...

TTEC wins Talent Acquisition Team of the Year at OnCon Icon Awards PR Newswire DENVER, Dec. 6, 2023 TTEC's comprehensive and compassionate approach to hiring talented associates earns top honors DENVER , Dec. 6, 2023 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced that it won Talent Acquisition Team of the Year at the OnCon Icon Awards...

TTEC recognized as one of the World's Top Companies for Women 2023 by Forbes PR Newswire DENVER, Nov. 30, 2023 Company named to Forbes list for third consecutive year DENVER , Nov. 30, 2023 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced that it was recognized on the Forbes list of the World's Top Companies for Women 2023 . This is the...

TTEC opens new global customer experience delivery center in Cape Town PR Newswire DENVER and CAPE TOWN, South Africa, Nov. 29, 2023 Dedicated facility part of TTEC's purposeful expansion in Africa , grows global delivery footprint DENVER and CAPE TOWN, South Africa , Nov. 29, 2023 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced the...

TTEC Announces Third Quarter 2023 Financial Results PR Newswire DENVER, Nov. 8, 2023 Third Quarter 2023 Revenue was $603 .0 Million, up 1.8 Percent Year-over-Year Operating Income was $25.4 Million or 4.2 Percent of Revenue (Non-GAAP Operating Income was $47.3 Million or 7.8 Percent of Revenue) Net Income was $1.8 Million or 0.3 Percent of Revenue (Non-GAAP Net Income was $22.9 Million or 3.8 Percent of Revenue) Adjusted EBITDA was $63.9 Million or 10.6 Percent of Revenue Fully Diluted EPS was...

TTEC Schedules Third Quarter 2023 Earnings Release and Webcast of Investor Conference Call PR Newswire DENVER, Oct. 17, 2023 DENVER , Oct. 17, 2023 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC) , a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today that TTEC will release its earnings results after market close on Wednesday, November 8, 2023, when a press release will be issued. The...