FIVE9 INC. overview

CUSTOMER CONTACT WEEK — Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the availability of AI Agents and AI Trust & Governance to usher in a new era of Agentic CX. Empowered by the Five9 Agentic Experience Engine, at the core of the Genius AI Architecture, these new capabilities are designed to drive intelligent CX and AI at scale with reasoning, adapting, and action for secure, seamless, and context-aware experiences. “We’re at a real turning point in how...

Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based on a survey of over 400 senior business decision-makers across the US, UK, and Canada, the report explores how global organizations are rethinking CX to build lasting customer relationships in an increasingly digital world....

Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, today announced that members of its management team will present at the following investor conference: William Blair Growth Stock Conference on Thursday, June 5 th at 8:40 AM Central Time A webcast of the event will be available on the investor relations section of the Company's website at http://investors.five9.com/ . About Five9 Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer...

Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, today reported results for the first quarter ended March 31, 2025. First Quarter 2025 Financial Results Revenue for the first quarter of 2025 increased 13% to a record $279.7 million, compared to $247.0 million for the first quarter of 2024. GAAP gross margin was 55.0% for the first quarter of 2025, compared to 53.6% for the first quarter of 2024. Adjusted gross margin was 62.4% for the first quarter of 2025, compared to 60.8%...

Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced Five9 Fusion for Salesforce, an offering that combines Five9’s real-time system of action with Salesforce’s #1 AI CRM, to create a fully integrated, AI-elevated solution for customer experience. With a new product and services bundle available today, this enhanced integration helps businesses deliver better customer experience, hyper-personalized self-service, and achieve smarter results with a future-ready...

Five9, Inc. (Nasdaq: FIVN), provider of the Intelligent CX Platform, today provided details for its first quarter 2025 financial results conference call on Thursday, May 1, 2025, at 4:30 p.m. Eastern Time. Participants may register for the webinar at 4:30 p.m. Eastern Time on May 1, 2025, by clicking here . A replay will be available shortly after the conclusion of the live event. Both the live webcast and replay will be available on the Investor Relations section of the Company’s website at...

Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, announced today that it was honored by CRN ®, a brand of The Channel Company , with a spot on the 2025 AI 100 list in the AI for Software category. Now in its second year, the AI 100 list recognizes vendors at the leading edge of the rapidly evolving artificial intelligence landscape across cloud, data center and edge, software, data and analytics, and cybersecurity. Their commitment to AI innovation empowers IT channel partners to...

Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, is proud to announce that Five9 AI Agents has been named a winner for Innovative AI Products in the 2025 Artificial Intelligence Excellence Awards , presented by the Business Intelligence Group. In addition, Five9 GenAI Studio was named a finalist, highlighting Five9’s commitment to innovation and its contributions to advancing artificial intelligence. These new accolades follow Five9’s previous AI innovation recognition from the...