News & Videos - TWILIO INC. CLASS A

To help businesses unify their customer data, uncover behavioral insights, and deliver personalized digital experiences at scale, Amplitude (Nasdaq: AMPL) today announced that it has formed a preferred partnership with Twilio Segment. The announcement came during Twilio’s SIGNAL 2025 conference where Amplitude said its teams would now recommend Twilio Segment as the optimal customer data platform (CDP), and Twilio would recommend Amplitude as the digital analytics platform of choice. Amplitude...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, kicked off its user conference, SIGNAL , with a preview of its next generation platform – optimized for seamless customer engagement in an AI- and data-powered world. The company also announced enhanced Customer Data Platform (CDP) capabilities and significant Communications Platform as a Service (CPaaS) updates, including new conversational AI tools, trusted...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, reported financial results for its first quarter ended March 31, 2025. “Twilio saw another quarter of revenue growth acceleration and double-digit growth, illustrating that our commitment to operating with more discipline, rigor, and focus is paying off," said Khozema Shipchandler, CEO of Twilio. "I’m encouraged by the momentum we’ve established to start the...

Twilio Inc. (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that its first quarter 2025 results will be released on Thursday, May 1, 2025, after market close. Twilio will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) on Thursday, May 1, 2025 to discuss its results with the investment community. Investors and analysts can register for the webcast at https://edge.media-server.com/mmc/p/qgo3e62v...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for leading brands, today announced the winners of its Excellence in Engagement Awards . This award evaluates organizations across industries including retail, healthcare, financial services, and real estate, and honors businesses that are pushing the boundaries of customer engagement and personalization with contextual data. Improving customer experiences is a priority for many brands as they...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for leading brands, and Cedar , the leading patient financial experience platform for healthcare providers, today announced Twilio is powering Cedar's patient communications across SMS and Voice, including via Twilio's AI-powered ConversationRelay service, with the goals of improving the patient financial experience, driving operational efficiency and delivering cost reduction. Navigating...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalised experiences for today’s leading brands, is partnering with Singtel, Asia’s leading communications technology group to offer businesses in Singapore a platform to connect with their customers through secure and branded messaging, directly in their mobile inboxes. With consumer expectations around data privacy and security on the rise, businesses worldwide need to establish trust with customers when...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that Chief Executive Officer Khozema Shipchandler will participate in a fireside chat at the Morgan Stanley Technology, Media & Telecom Conference on Tuesday, March 4, 2025 at 8:30 a.m. (PT) / 11:30 a.m. (ET). A live webcast and replay will be available on Twilio’s investor relations website at investors.twilio.com. Disclosure Information Twilio...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, reported financial results for its fourth quarter and full year ended December 31, 2024. “Twilio’s focus on financial discipline, operational rigor, and innovation is paying off as we delivered a second consecutive quarter of double digit growth and our first ever quarter of GAAP operating profitability,” said Khozema Shipchandler, CEO of Twilio. “I’m...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalised experiences for today’s leading brands, has announced a multi-year partnership with Chelsea Football Club , with Twilio serving as an official supplier for the club. Twilio will enhance Chelsea’s fan engagement in the stadium and through digital experiences using the Twilio Segment customer data platform (CDP). By leveraging Twilio Segment , the club will gain deeper insights into its 615 million-strong...

Twilio Inc. (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that its fourth quarter and fiscal year 2024 results will be released on Thursday, February 13, 2025, after market close. Twilio will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) on Thursday, February 13, 2025 to discuss its results with the investment community. Investors and analysts can register for the webcast at...

Twilio Inc. (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that it has been positioned in the Leaders Category of the I DC MarketScape for Worldwide Customer Data Platforms focused on B2C users 2024-2025 . 1 The evaluation was based on several criteria evaluating CDP solution capabilities including real-time personalization, generative AI and data activation, as well as company vision and strategy....

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced at AWS re:Invent 2024 the public beta availability of Linked Audiences in Twilio Segment for Amazon Redshift. The integration makes it easier for Twilio Segment and AWS customers to build audiences, enrich their customer profiles, and grow personalization at scale. “With Linked Audiences, Amazon Redshift users can now create dynamic, context rich...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced the honorees of the second annual AI Startup Searchlight Awards at SIGNAL London 2024 . This year’s awards also mark Twilio’s 16th birthday, or “sweet sixteen,” with a cohort of 16 startups using Twilio’s communication tools alongside cutting-edge AI, large language models (LLMs), and big data to transform customer engagement. The AI...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that the company will host its 2025 Investor Day on Thursday, January 23, 2025 in San Francisco starting at 1:30 p.m. Pacific Time / 4:30 p.m. Eastern Time. Twilio will be webcasting the event live. Investors and analysts can register for the webcast at https://edge.media-server.com/mmc/p/zdc7uaa5/ . The live webcast and replay will be available on...

Twilio Preferred Partner Zing secures additional £1.25m funding to support US expansion PR Newswire LONDON, May 1, 2024 LONDON , May 1, 2024 /PRNewswire/ -- Zing , one of the most prolific Twilio consulting partners, has raised an additional £1.25 million from existing shareholders Maven Capital Partners to support its expansion in the United States (US). Headquartered in the United Kingdom (UK), Zing builds exclusively on the Twilio technology stack, helping organizations around the world...

Businesses are integrating customer data platforms with AI and analytics to personalize customer experiences and drive business success, according to a new report from Twilio Segment (NYSE: TWLO). The fifth annual Customer Data Platform Report , which reflects the findings of anonymized usage data from Twilio Segment’s 25,000+ customers, finds that businesses are prioritizing data quality to harness the power of AI and quickly act on nuanced customer insights. Amidst the widespread adoption of...

Today at SIGNAL 2023, Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced CustomerAI 1 solutions that will unlock the power of artificial intelligence (AI) for hundreds of thousands of businesses. New predictive and generative AI tools, along with CDP innovations that underpin powerful AI use cases, are among the launches . This press release features multimedia. View the full release here:...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today reported financial results for its second quarter ended June 30, 2023. "We closed a strong second quarter, delivering record quarterly revenue, non-GAAP income from operations and free cash flow,” said Jeff Lawson, Twilio's Co-Founder and CEO. "We enter the second half of the year confident about our ability to generate meaningful levels of non-GAAP income...

Today, Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced it will enable companies to create personalized, customer-aware experiences powered by OpenAI. Through this integration, Twilio customers will be able to use OpenAI’s GPT-4 model to power new generative capabilities in Twilio Engage, its multichannel marketing solution built atop the Segment Customer Data Platform. The combination of Twilio...